Here for your shop
For game issues or privacy requests, email telefoncu.destek@icloud.com.
Report a problem
Include your device model, iOS version, app version, the in-game day and steps to reproduce the problem. You may include a screenshot with personal details hidden. Never send passwords, payment card details or verification codes.
Ad-Free Version and restoring purchases
The first 3 in-game days are ad-free. The Ad-Free Version is a one-time purchase, not a subscription. Daily Case remains free. If you already purchased, use the same Apple purchasing account and tap “Restore Purchases” on the purchase screen. Restoring a purchase does not transfer local game progress. If prices are missing, check your connection and App Store account, then try again.
Optional rewarded ads
From version 1.0.1, without the Ad-Free Version, each in-game day from day 4 opens with one rewarded ad. An interrupted ad does not unlock a day. If no ad is available at that moment, the day opens anyway. On the evening screen you can also choose to watch ads for extra in-game cash (up to 3 a day). Where the privacy choices form is required, revisit your choices in Settings → Ad privacy choices. Ad-Free Version owners see no ads at all.
Payments and refunds
Apple handles payments and refund decisions. For billing issues or refund requests, use Apple’s Report a Problem page. The developer cannot see your card details or issue refunds directly.
Game saves
Progress is stored on your device. Consider the risk of losing progress before removing the app. Restoring a purchase does not necessarily restore a save. Uninstalling should not be your first troubleshooting step.
Language, sound and notifications
Open Settings using the gear in the upper-right corner of the main menu or counter. Language, sound and reduced motion options are available there. Manage notification permission in iPhone Settings → Notifications → Telefoncu.
Privacy requests
Email support to request access, correction or deletion of personal data. Read our Privacy Policy for details.